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HomeNewsGaggle Launches 24/7 Student Crisis Line, Powered by AWS,...

Gaggle Launches 24/7 Student Crisis Line, Powered by AWS, and Staffed by Trained Crisis Counselors


Dallas, Texas (GLOBE NEWSWIRE) — Gaggle’s new ReachOut scholar disaster line has launched and is rolling out to Okay-12 districts nationwide, serving to faculties instantly help college students with dwell, educated disaster counselors.

In the present day’s youth proceed to wrestle with their psychological and emotional well being. They typically don’t have a trusted grownup they’ll attain out to. The CDC launched a harrowing report on February 13, 2023 noting the severity of the coed psychological well being and security disaster. Psychological well being amongst college students general continues to worsen, with greater than 40% of highschool college students feeling so unhappy or hopeless that they may not interact of their common actions for no less than two weeks through the earlier 12 months. In 2021, 22% of highschool college students significantly thought of making an attempt suicide, whereas 18% made a suicide plan through the previous 12 months.

To assist battle our nation’s youth psychological well being disaster, Gaggle ReachOut, powered by Amazon Internet Providers (AWS), gives in-the-moment help from crisis-trained counselors for college students experiencing nervousness, despair, bullying, abuse, and suicide ideation. Gaggle ReachOut was constructed on AWS and makes use of Amazon Join, an easy-to-use, cost-effective, omnichannel cloud contact heart.

Faculty districts are assigned their very own devoted “disaster line quantity”, which is ready as much as obtain communication from college students through textual content, web-based chat, or telephone –  whichever the coed prefers. Gaggle’s devoted educated disaster counselors supply well timed help for college students – somebody who listens, cares, and gives methods to de-escalate conditions and impulsive conduct 24/7.

“Throughout each step of our analysis and implementation phases, the ReachOut crew was there to help in quite a lot of methods. Their complete crew made positive our district crew necessities and our college students wants had been on the forefront. Shortly after our launch date, the district discovered itself coping with a tragedy. Your entire ReachOut crew was there for our complete faculty group, prepared to supply as a lot help as attainable. We’re grateful to have ReachOut as one other layer of SEL help for our college students,” mentioned Ryan MacKeller, Director of Expertise at Pembroke Faculty District.

“True to our mission of saving lives and retaining children secure, we now present college students with entry to an actual one that can hearken to them when they’re battling a psychological or emotional problem,” mentioned Jeff Patterson, CEO and Founding father of Gaggle. “ReachOut gives speedy, across the clock help to college students. On the finish of the day, children must really feel liked. ReachOut does simply this by offering a human connection that’s typically lacking in in the present day’s extremely digital and disconnected world.”

“We had been proud to be working with Gaggle of their efforts to assist faculties develop entry to psychological well being help for college students. These further help techniques are wanted, now greater than ever, with the rising psychological well being challenges our youth are experiencing in the present day,” mentioned Annmarie Lehner, Okay-12 Enterprise Improvement & Technique Chief at AWS.

To study extra about ReachOut by Gaggle, go to gaggle.web/reachout . To study extra about how AWS is driving innovation in training, go to aws.amazon.com/training. 

About Gaggle
Since 1999, Gaggle has been the chief in serving to Okay-12 districts handle scholar security on school-provided know-how. Utilizing a robust mixture of synthetic intelligence and educated security consultants, the security answer proactively assists districts 24/7/365 within the prevention of scholar suicide, bullying, inappropriate behaviors, faculty violence, and different dangerous conditions. Most significantly, Gaggle continues to assist a whole lot of districts keep away from tragedies and save lives. In the course of the 2021-2022 tutorial 12 months, Gaggle helped districts save the lives of 1,562 college students who had been planning or actively making an attempt suicide. For extra info, go to www.gaggle.web and comply with Gaggle on LinkedIn.

eSchool News Staff
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